Voxelio CastLab

Privacy Policy

Effective date: May 20, 2026

Voxelio CastLab (“we”, “us”, “our”) operates the website at voxelio.bond (the “Site”). This Privacy Policy explains how we collect, use, and safeguard your information when you use our courses, cohort programs, and related services (collectively, the “Services”).

1. Information We Collect

  • Account Information: name, email address, and authentication details you provide during sign-up.
  • Communication Data: inquiries you send via our contact form (name, email, message, optional phone).
  • Learning Activity: course progress markers, preferences (e.g., theme), and voluntary feedback.
  • Technical Data: IP address, device type, browser, and basic analytics to operate and secure the Site.
  • Cookie Data: essential cookies for session integrity and preferences; we do not use deceptive tracking.

2. How We Use Information

  • Provide and maintain the Services, including course access and cohort coordination.
  • Respond to your inquiries and provide support.
  • Improve course quality and Site reliability through aggregated insights.
  • Comply with legal obligations and enforce our Terms of Service.

3. Legal Bases

We process personal data based on: (a) contract performance (providing courses), (b) consent (communications), and (c) legitimate interests (security, service improvement) balanced against your rights.

4. Sharing and Disclosure

We do not sell personal data. We may share limited data with service providers who assist in delivering the Services (e.g., hosting). These providers are bound by confidentiality and security obligations. We may disclose information if required by law or to protect our rights and users.

5. Cookies

We use essential cookies for authentication and preferences (such as theme and cookie consent). You can control cookies in your browser settings. Our cookie banner offers a clear “Accept” action and links to this Policy.

6. Data Retention

We retain personal data only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Aggregated, non-identifiable data may be retained for analytics.

7. Security

We apply administrative, technical, and organizational measures appropriate to the risk, including encryption in transit and access controls. No online service can guarantee absolute security.

8. Your Rights

  • Access and correction of your personal data.
  • Deletion and restriction where applicable.
  • Objection to processing based on legitimate interests.
  • Withdrawal of consent for communications at any time.

9. International Transfers

If data is transferred across borders, we implement safeguards consistent with applicable law (e.g., contractual clauses).

10. Third-Party Links

Our Site may link to external resources. We are not responsible for their practices. Review their privacy notices before providing personal data.

11. Children

Our Services are not directed to children under 16. We do not knowingly collect data from children.

12. Changes to This Policy

We may update this Policy. Material changes will be indicated on this page with a new effective date.

13. Contact Us

For privacy requests or questions, contact us at [email protected] or +1 (415) 523-9510.

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